Hello!
Now I am sure my little rant that I am about to have a lot of my fellow Book Dragons will agree with.
I have been waiting for a very large order of books to arrive for the course I am starting in October and today it finally arrived. Needless to say I was very excited when two big boxes arrived. However, that excitement went to disappointment very quickly when I realised two of my books were badly damaged. The one book has many pages with chunks missing out of them and the other book is stained on every single page.
Now I have sent an email to the company with pictures and sadly I have not had a response today, hopefully tomorrow. I did not ring because they recommended emailing due to a waiting time of approximately 20 minutes on the phone.
The thing I was most annoyed about was that both these books had clearly not been checked at all by the person who packed the box and both books especially the stained one are very much in the face, wrong! I have had this happen before and it really upsets me that people do not check the books and instead of a box full of lovely, exciting books you have a box of disappointment.
Anyway that is my little rant.
Please let me know in the comment section if you have had any book delivery disasters.
oh my god I would be absolutely livid i’m so sorry
LikeLiked by 1 person
That is pretty much how I feel and still no reply to my complaint!
LikeLike
We regularly get books in a work that are not in the condition the seller described. There is not much attention to detail in the world anymore. We rarely have issues with returning items though.
LikeLiked by 1 person
Sadly the seller still hasn’t responded to me. Hopefully they will soon. I agree lack of attention to detail is getting worse in the world.
LikeLike